million88 Privacy Policy — Your Data, Handled with Care

million88 is an online entertainment platform serving registered users in the Philippines, offering casino-style games, sports events, VIP membership, and mobile-first payment services in Philippine pesos. This Privacy Policy applies to all personal data collected through the million88 website, account registration process, payment transactions, and any communications you have with our support team. By creating and using a million88 account, you acknowledge that you have read and understood this policy in full. We are committed to handling your data responsibly and in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about anything in this policy, you can reach us at [email protected].

When you register for a million88 account, we collect basic identification information including your full name, date of birth, and Philippine mobile number. During the account verification process, you may be asked to provide a government-issued ID or other documents that confirm your identity and your eligibility to use the platform. When you make deposits or request withdrawals, we collect transaction details such as your GCash or Maya wallet reference numbers and the amounts involved — this information is required to process your payments accurately and securely. We also collect data related to your platform activity, including the games you access, the sports events you view, login timestamps, and device information such as your browser type and operating system. This activity data helps us improve the platform experience and detect unusual account behaviour that could indicate security risks.

We do not collect your GCash or Maya account passwords, and we do not store full payment credentials on our servers. Any identity documents you submit for verification are handled with strict access controls and are retained only for as long as legally required. We may also collect information you voluntarily provide when contacting our support team, including the content of your messages and any attachments you send. Cookies and similar tracking technologies may be used to maintain your session on the platform and to understand how pages are being used — you can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

The primary purpose for collecting your personal data is to operate your million88 account, process your deposits and withdrawals in Philippine pesos, and ensure that your platform experience is secure and personalised. Weuse your data to verify your identity before approving withdrawals, to comply with our legal obligations under Philippine law, and to investigate any account activity that appears suspicious or inconsistent with normal usage patterns. Your contact details may be used to send you important account notifications such as transaction confirmations, password reset requests, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. We may also use aggregated, anonymised platform data to analyse usage trends and improve the performance and content of the million88 platform, but this analysis does not identify you as an individual. We do not use your personal data to serve you third-party advertising, and we do not sell or rent your information to marketers or data brokers. If you participate in the VIP programme, your activity data is used to determine your tier eligibility and calculate any associated benefits in accordance with the VIP terms.

million88 does not sell, trade, or disclose your personal information to unaffiliated third parties for commercial purposes. We do, however, share limited data with trusted service providers who support the operation of the platform — this includes payment processors such as GCash and Maya, who receive the transaction information necessary to complete your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for the data they handle within their systems. We may also share your data with identity verification services engaged to confirm the authenticity of the documents you submit during account registration. All third-party providers we work with are required to handle your data securely and to use it only for the specific purpose for which it was shared.

There are circumstances under which million88 may be legally required to disclose your personal data to Philippine government authorities or law enforcement agencies — for example, in response to a lawful court order, subpoena, or regulatory investigation. In such cases, we will comply with the applicable legal requirement and, where permitted by law, will notify you that a disclosure has been made. We will not voluntarily provide your data to any government body without a valid legal basis for doing so. If the platform undergoes a business restructuring or ownership change in the future, your data may be transferred to a successor entity, but only under conditions that maintain the same level of protection described in this policy.

As a registered user of million88 and a data subject under the Philippine Data Privacy Act of 2012, you have a set of rights regarding your personal information that we are committed to honouring. You have the right to request access to the personal data we hold about you, including a summary of what information is stored and the purposes for which it is being used. You also have the right to request correction of any inaccurate or outdated information, and we will update our records promptly upon receiving a valid correction request. If you believe your data is no longer necessary for the purpose it was collected, or if you wish to withdraw your consent for a specific use, you may request erasure or restriction of processing — subject to any legal retention obligations that require us to keep certain records. These rights can be exercised by contacting our support team at [email protected].

You also have the right to object to the processing of your personal data in certain circumstances, including where the processing is based on legitimate interest rather than legal obligation or contractual necessity. If your request relates to data that is directly tied to regulatory compliance — such as identity verification records required by Philippine anti-money laundering rules — we may not be able to delete that data immediately, but we will explain the legal basis for retaining it and provide a timeline for deletion where one exists. million88 will respond to all data subject requests within a reasonable timeframe and will not charge a fee for standard access or correction requests. If you feel that your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We retain your personal data for as long as your million88 account is active and for a period after account closure as required by applicable Philippine laws and regulations. Transaction records, identity verification documents, and account history are retained for the minimum period required by anti-money laundering legislation and other relevant financial compliance requirements in the Philippines. Once the mandatory retention period has passed and there is no ongoing legal obligation or dispute that requires the data to be preserved, we will securely delete or anonymise your personal information. Data collected solely for platform improvement purposes — such as aggregated usage analytics — is retained in anonymised form and does not identify individual users. If you request account closure, your identifiable personal data will be scheduled for deletion in accordance with this retention schedule, and you will be notified when the process is complete.

million88 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Access to personal data within our systems is restricted to authorised personnel who have a legitimate need to process it in the course of their responsibilities, and all staff with data access are bound by confidentiality obligations. We use secure transmission protocols for data exchanged between your device and our platform, and sensitive account data is stored in encrypted form. While we take every reasonable step to protect your information, no online system can guarantee absolute security — you play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If a data security incident occurs that affects your personal information and meets the threshold for mandatory reporting under Philippine law, we will notify the affected users and the National Privacy Commission within the required timeframe.

million88 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable laws, or data handling practices. When a material change is made, the "last updated" date at the bottom of this page will be revised accordingly, and registered users will be notified through their registered contact details where the change is significant. We encourage you to review this policy periodically so that you remain informed about how your data is being handled. Your continued use of the platform after any update to this policy constitutes your acknowledgment of the revised terms. If you disagree with a change and no longer wish to use the platform, you may contact our support team to arrange account closure and deletion of your personal data in accordance with Section 6 above.